ORANJESTAD - The Shoco Awards of Excellence program for 2010 was officially launched this month with the unveiling of the newly-revised design of the Shoco statuette. The new statuette as well as the announcement of program details was made by AHATA, together with sponsor Digicel, during a recent press conference. The Shoco Awards of Excellence is AHATA’s official recognition program focusing on excellence in service, hospitality and outstanding contribution to Aruba’s tourism industry. Whereas in the past, individual organizations were also recognized, today’s awards focus on individual accomplishments that have led to far-reaching results.
- Employee of the Year (Hotel as well as industry-related company)
- Supervisor of the Year (Hotel as well as industry-related company)
- Manager of the Year (Hotel as well as industry-related company)
- Young Professional of the Year
- Lifetime Achievement Award
- Digicel’s Shoco Cares (community service recognition)
- Technical Skills
- Hospitality Skills
- Leadership Skills
- Community Service
- Nominee process: Each organization is responsible for allowing for a nominee process within their company, the results of which are measured against established criteria to determine the final choice of a nominee.
- Filling out the application: Submissions include detailed information for each nominee (employee histories, feedback from staff as well as clients, past awards, etc.)
- Interview process: Interviews are used to verify the information provided by the application and to clarify issues and questions that have arisen during the application review process.
- Application Review: The jury pool, composed of qualified independent professionals, review all the collected data in determining the final winner of each category. The 2010 Jury members include Annelien Tromp (CMB), John Wardlaw (University of Aruba) and Carlos Albertus (B & P Interface Aruba N.V. Training & Consultancy), who are serving as judges for the third straight year.
- Applications Due August 20, 2010
- Judges’ Consensus Meeting September 6, 2010
- Interview Process September 8-25, 2010
- Judges’ Final Consensus Meeting September 17, 2010
- Awards Ceremony October 15, 2010


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